Terms of Service

Last Updated: October 12, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of LocalRank Agency's website and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

Services Description

LocalRank Agency provides local SEO services including:

  • Website development and design
  • Local search engine optimization (SEO)
  • Google Business Profile setup and optimization
  • Analytics and call tracking implementation
  • Local citation building and management
  • Content creation and optimization

Specific services, deliverables, and timelines are outlined in individual service agreements.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose
  • Not interfere with or disrupt our services
  • Not attempt to gain unauthorized access to our systems

Service Limitations and Disclaimers

No Guaranteed Rankings

While we use proven SEO strategies and best practices, we cannot guarantee specific search engine rankings or results. Search engine algorithms are constantly changing, and rankings are influenced by many factors beyond our control.

Third-Party Platforms

Our services may involve work on third-party platforms (Google, Bing, social media platforms, etc.). We are not responsible for changes to these platforms' terms, policies, or algorithms that may affect your results.

Service Availability

We strive to provide uninterrupted service but do not guarantee that our services will be available at all times. We may suspend access for maintenance, updates, or unforeseen circumstances.

Payment Terms

Pricing and Fees

Pricing for our services is outlined in your service agreement or quote. All fees are in Canadian dollars unless otherwise specified.

Payment Schedule

Payment terms are specified in your service agreement. Generally, initial setup fees are due before work begins, and monthly services are billed in advance.

Late Payments

Late payments may result in suspension of services and may incur additional fees. We reserve the right to charge interest on overdue amounts.

Refund Policy

Refunds are handled on a case-by-case basis. Generally, work already completed is non-refundable. Any refund requests should be submitted in writing and will be reviewed according to the circumstances.

Intellectual Property

Ownership

Upon full payment, you own the websites, content, and materials specifically created for you. However, we retain ownership of our proprietary methods, processes, and tools.

License to Use Client Materials

You grant us a license to use your business information, logos, and materials solely for the purpose of providing our services to you.

Portfolio Use

Unless otherwise agreed, we may use your project as a case study in our portfolio and marketing materials.

Confidentiality

We respect the confidentiality of your business information and will not disclose it to third parties except as necessary to provide our services or as required by law.

You agree to keep confidential any proprietary information about our methods, processes, or business practices.

Service Termination

Termination by Client

You may terminate ongoing services with 30 days written notice. You are responsible for payment of services rendered up to the termination date.

Termination by LocalRank

We reserve the right to terminate services if:

  • Payment is not received after reasonable notice
  • You breach these Terms of Service
  • You engage in abusive or harassing behavior toward our staff
  • Continuing service would violate laws or regulations

Limitation of Liability

To the maximum extent permitted by law, LocalRank Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

Our total liability to you for any claims arising from our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless LocalRank Agency from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.

Dispute Resolution

Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Toronto, Ontario, rather than in court, except that you may assert claims in small claims court if they qualify.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms, together with any service agreement or quote you receive from us, constitute the entire agreement between you and LocalRank Agency regarding our services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

LocalRank Agency

Email: info@localrank.agency

Phone: (289) 274-0247