Terms of Service
Last Updated: October 12, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of LocalRank Agency's website and services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
Services Description
LocalRank Agency provides local SEO services including:
- Website development and design
- Local search engine optimization (SEO)
- Google Business Profile setup and optimization
- Analytics and call tracking implementation
- Local citation building and management
- Content creation and optimization
Specific services, deliverables, and timelines are outlined in individual service agreements.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unauthorized purpose
- Not interfere with or disrupt our services
- Not attempt to gain unauthorized access to our systems
Service Limitations and Disclaimers
No Guaranteed Rankings
While we use proven SEO strategies and best practices, we cannot guarantee specific search engine rankings or results. Search engine algorithms are constantly changing, and rankings are influenced by many factors beyond our control.
Third-Party Platforms
Our services may involve work on third-party platforms (Google, Bing, social media platforms, etc.). We are not responsible for changes to these platforms' terms, policies, or algorithms that may affect your results.
Service Availability
We strive to provide uninterrupted service but do not guarantee that our services will be available at all times. We may suspend access for maintenance, updates, or unforeseen circumstances.
Payment Terms
Pricing and Fees
Pricing for our services is outlined in your service agreement or quote. All fees are in Canadian dollars unless otherwise specified.
Payment Schedule
Payment terms are specified in your service agreement. Generally, initial setup fees are due before work begins, and monthly services are billed in advance.
Late Payments
Late payments may result in suspension of services and may incur additional fees. We reserve the right to charge interest on overdue amounts.
Refund Policy
Refunds are handled on a case-by-case basis. Generally, work already completed is non-refundable. Any refund requests should be submitted in writing and will be reviewed according to the circumstances.
Intellectual Property
Ownership
Upon full payment, you own the websites, content, and materials specifically created for you. However, we retain ownership of our proprietary methods, processes, and tools.
License to Use Client Materials
You grant us a license to use your business information, logos, and materials solely for the purpose of providing our services to you.
Portfolio Use
Unless otherwise agreed, we may use your project as a case study in our portfolio and marketing materials.
Confidentiality
We respect the confidentiality of your business information and will not disclose it to third parties except as necessary to provide our services or as required by law.
You agree to keep confidential any proprietary information about our methods, processes, or business practices.
Service Termination
Termination by Client
You may terminate ongoing services with 30 days written notice. You are responsible for payment of services rendered up to the termination date.
Termination by LocalRank
We reserve the right to terminate services if:
- Payment is not received after reasonable notice
- You breach these Terms of Service
- You engage in abusive or harassing behavior toward our staff
- Continuing service would violate laws or regulations
Limitation of Liability
To the maximum extent permitted by law, LocalRank Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.
Our total liability to you for any claims arising from our services shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless LocalRank Agency from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
Dispute Resolution
Governing Law
These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Toronto, Ontario, rather than in court, except that you may assert claims in small claims court if they qualify.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending you an email.
Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.
Entire Agreement
These Terms, together with any service agreement or quote you receive from us, constitute the entire agreement between you and LocalRank Agency regarding our services.
Contact Information
If you have any questions about these Terms of Service, please contact us: